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Job SummaryGrowing and vibrant cultural organization looking for an Applications Engineer!You'll get the unique opportunity to offer proficient application support for our thriving Fixed Gas Detection (FGD) division which has an incredible track record of sustained annual growth spanning 8+ consecutive years!
Competitive base salary + commission + bi-annual bonuses!
Top Skills NeededHere's what you need to bring to be considered:
3+ years of exp in product applications support
Familiarity with sales negotiation, upsells, cold calls, and related sales tactics
Technical expertise in industrial instrumentation
Clear and articulate communications skills - listening, verbal and written in English
Highly responsive to requests for quote and/or proposals including developing formal project submittals, to include product technical details, proposed layout, P&ID, network loop, and schematic proposals as required, and in accordance with customer project technical and commercial requirements.
Assists Customer Support with orders that have special requirements to resolve issues or questions with a high sense of urgency.
Provides training to customers and employees on product features and capabilities.
Actively works with Customer Support and Service personnel to assess needs and recommend product and service solutions, which are consistent with industry best practices and the Company's products.
Works proactively to generate commercially complete quotations with part numbers, pricing and lead times to support recommended solutions, in a highly accurate and professional manner with a high sense of urgency, through close interactions with regional sales managers, directly with sales channel partners, existing customers and marketing leads. Tracks and follows-up to close orders in a timely and professional manner.
Develops and maintains expert knowledge on industrial gas detection applications.
Regularly updates the CRM system with the current opportunity status and other relevant customer contact information in accordance with Company guidelines.
Generates and actively mines Business Activity reports, past sales data, and other relevant sources to proactively uncover sales opportunities for prompt follow-up.
Works with marketing, sales, product management and product development teams to implement business development initiatives.
Maintains a high level of technical expertise and understanding of the operation and application of the Company's products and services.
Generates reports from the Company's operating system in an accurate and timely manner, as required or directed.
Works with the Materials Department regarding special order delivery requirements.
Assists in identifying and tracking niche/OEM sales opportunities. Presents proposals (e.g. need for a modified product) to Product Management to win this business.
Assists in the resolution of customer complaints to ensure follow up and implementation of required preventative and corrective actions in a timely manner.
Performs all other duties as assigned or directed.
Qualifications
Experience level: Experienced
Minimum 3 years of experience
Education: Bachelors
Skills
Professional Engineer
Technical
Instrumentation
Technical Support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Staffing and Recruiting
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